Livewire by Starlight

In Hospital and online support network for adolescents with serious or chronic illnesses and disabilities

The Challenge

To explore Starlight’s adolescent program ‘Livewire’, an in-hospital and online community designed just for young people living with a serious illness, chronic health condition or disability, and their families. We set out to uncover opportunities to re-imagine the platform and explore future possibilities

The challenge

Initial activities involved exploration and empathising within the Livewire world from a perspective of key users. These are members (aged 10 – 21), chat hosts and facilitators as well as immersion with the organisation through key stakeholders.


Utilising desirability testing results, feasibility input from tech consultants, and business alignments and priorities, MVP recommendations were made. A breakdown of core ‘must have’ features were created and roadmap recommendations were handed over to the Starlight team for them to take into the build phase.

5 thoughts on “Livewire by Starlight

  1. Hi, Neat post. There’s an issue along with your website in web explorer, may test this?

    IE nonetheless is the market chief and a large portion of
    folks will omit your fantastic writing due to this problem.

  2. Attractive section of content. I just stumbled upon your site and in accession capital to
    assert that I get in fact enjoyed account your
    blog posts. Any way I’ll be subscribing to your feeds and even I achievement you access
    consistently rapidly.

  3. Simply want to say your article is as surprising. The clearness to your publish is simply cool and i
    can assume you’re an expert on this subject. Fine together with your permission let me to grasp your feed to stay up to date with imminent post.
    Thanks one million and please keep up the enjoyable work.

Leave a Comment

Your email address will not be published.